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Virtual Receptionists, Voice Assistant, Chat, and Outreach Campaigns
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Virtual Receptionists
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Virtual Receptionists (39)
AI Receptionist (56)
Chat (SMS & Web) (2)
Outreach Campaigns (0)
Calendly Will Not Connect
Calendly popup for Calendly connection comes up when setting up receptionist, after approving, connect changes to "connecting" for a few seconds, then nothing happens and it changes back to "connect"
0
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Virtual Receptionists
1
Please include call timestamps (call begin, call end, summary sent, etc.) in call details
I want to know what time the call came in and what time the call ended. I don't have the right information to match the incoming call with my CRM
2
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Virtual Receptionists
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candidate
8
Support phone numbers with extensions for transfers
Allow the ability to transfer a call to the same phone number but with different extensions.
0
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Virtual Receptionists
4
Integrate with Monday.com
1
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Virtual Receptionists
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candidate
4
Block incoming calls from specific Country/Area Codes
"Is there a way to block all international calls?" https://app.clickup.com/t/86dv02qqe
1
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Virtual Receptionists
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planned
2
Multiple Email Destinations for ''Account Update Complete'' notifications
Thomas Hazard from TH Construction Group asked to have their entire team notified of when updates are completed. This feature is currently unavailable.
0
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Virtual Receptionists
1
AI Receptionist is not recognizing my name
I do not have my name listed on the team/transfer list because I do not want the calls transferred and can not list myself without providing a transfer. I want the receptionist to just take a message and forward it to me. I have a Q&A set up that answers how the clients can contact me, but the AI agent does not seem to be referencing that when callers want to speak with me directly. It tells them that there is noone by that name. This is creating confusion. Is there a way to list team members without listing a forwarding number?
0
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Virtual Receptionists
1
Auto Attendant for VR
From Hope: an auto attendant option where people can select the reason they are calling before they get to a human? We get calls about real estate which we don't handle and I'd like them to not get to a human if that is why they are calling. Google thinks we do real estate because their AI finds the pictures and the words real estate on our website because it is a big part of estate planning and probate.
0
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Virtual Receptionists
1
Dashboard Report: Pull Report for Reason for Unsuccessful Transfers
The customer would like to be able to pull a report which we can filter down the reason for unsuccessful transfer data. Ticket: https://smith.freshdesk.com/a/tickets/1417626
0
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Virtual Receptionists
1
Custom Delivery time for Daily Summary
As a Pro, I want to be able to set a custom time to have my Daily Summary sent to me.
1
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Virtual Receptionists
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candidate
2
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