new

fixed

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Dashboard

AI Voice Assistant

Smith.ai Voice Assistant Update: December 19, 2024

Feature Updates
Flexible Call Routing
You can now set unique transfer destinations for different caller types — Potential new clients, existing clients, sales, and other callers can each go to a different transfer number. You can update your instructions and routing here.
Add Team Members
You can add up to 10 team members, which works in combination with caller-type transfer destinations.
Coming Soon:
Team members bring us one step closer to releasing intelligent call distribution (allowing callers to say who they'd like to be transferred to).
Improved Business Information for Callers
We've added an "about us" section, enabling the Voice Assistant to effectively represent your business and provide helpful information to your callers. Please take a look and update your business information today!
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Fixes
  • Fixed a bug where the Voice Assistant was pronouncing the "https://" portion of URLs.
  • Fixed an issue where the Voice Assistant would sometimes repeat the call-ending statement.